Loading ...In 2006, Romanian air carrier TAROM counts to the airlines with the least luggage loss or delays in Europe, with less than 10,000 pieces of luggage gone missing per 1.3 million transported passengers (eight pieces per one thousand passengers).
According to the Association of European Airlines (AEA), regular airlines delay or lose annually some 50,000 pieces of luggage on the flights arriving to or departing from Romania. On top of the ranking, with over 20 pieces of luggage lost per 1,000 passengers are British Airways and TAP Portugal.
The main companies operating in Romania (TAROM, Lufthansa, KLM, Air France, Austrian Airlines, Malev, Czech Airlines, British Airlines and Alitalia) registered last year, for some 3.5 million passengers carried on Romania outbound and inbound flights, a delay rate of 14 bags per 1,000 passengers, that is an aggregate of 50,000 bags, reads the AEA study.
Representatives of ground handling companies Menzies Aviation and Globe Ground, which operate on the Henri Coanda-Otopeni Airport in Bucharest (Romania's capital city) could not provide data on these delays.
Valentin Iordache, representative of the Henri Coanda-Otopeni Airport, says that the Airport is not responsible for managing the luggage of passengers arriving to or leaving Romania via international air transport, but international studies show luggage delays usually occur on transit airports.
A number of 53 complaints on air flight delays or annulment and 65 complaints on luggage loss were filed with the Romanian Office for the Consumer's Protection in the first half of the year. A large number of complaints refer to low-cost companies that are not included in AEA statistics.
Most complaints on luggage loss (24) were for low-cost operator Blue Air, which is followed by Alitalia with 16 complaints and MyAir with 10.
Most complaints on luggage loss (24) were for low-cost operator Blue Air, which is followed by Alitalia with 16 complaints and MyAir with 10.
According to French daily Le Figaro, on the Fiumicino airport in Rome, 18,000 pieces of luggage went missing in just one weekend, and only 16,000 thereof were recovered in one week, whereas the rest was never found.
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